Shipping Policy

This policy applies to orders within the USA. It is designed to ensure that you are fully informed about our shipping procedures. By placing an order on oasizs.shop, you agree to the terms outlined below.

A. SHIPPING COSTS

Free Shipping on All Order with in the United States.

For International Shipping costs are calculated at checkout. You will see your shipping cost before completing your order.

B. TRANSIT, HANDLING & ORDER CUT-OFF TIME

  • Shipments are generally in transit for 3–5 business days (Monday to Friday).
  • The order cut-off time is 05:00 PM Eastern Standard Time (New York).
  • Orders are processed and handled within 1–2 business days (Monday to Friday).

C. DELIVERY TERMS

We use trusted carriers such as UPS, USPS, or FedEx for product delivery.

D. CHANGE OF ADDRESS

We cannot change the delivery address once the order is in transit. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@oasizs.shop or call us at +1 (845) 533-6025.

E. CANCELLATIONS

You may cancel your order at any time before it has been dispatched. If the order has already been dispatched, please refer to our refund policy.

F. PARCELS DAMAGED IN TRANSIT

If your parcel is damaged during transit, please refuse the parcel upon delivery and contact our customer service team. If the parcel was delivered in your absence, please contact us immediately for further assistance.

G. MANUFACTURER DIRECT SHIPPING

For orders shipped via our Manufacturer’s Direct Shipping option, please note the following:

  1. Shipping Method: Manufacturer Direct Shipping uses standard economy ground services. The carrier may vary based on the manufacturer’s default shipping method.
  2. Processing and Handling: Manufacturer Direct Shipping orders are processed within 1–2 business days. Occasional delays may occur based on manufacturer availability.
  3. Shipping Times: Delivery typically takes 1–5 business days, depending on the manufacturer’s location and the destination.
  4. Tracking Information: Once processed, tracking information will be emailed to you, allowing you to monitor your shipment.
  5. Communication and Updates: We will keep you updated regarding any unforeseen delays or issues during processing or shipping.

We appreciate your patience when Manufacturer Direct Shipping involves coordination with external partners. For concerns or questions, contact support@oasizs.shop or call +1 (845) 533-6025.

H. INTERNATIONAL ORDERS

This policy primarily applies to orders within the USA. For international orders, additional terms and conditions may apply, including customs duties, taxes, and shipping fees. Customers outside the USA are responsible for complying with their country’s regulations and any applicable import duties or taxes.

I. TRACKING INFORMATION

After your order has been dispatched, you will receive tracking information via email. This will help you monitor your shipment’s progress. For tracking issues or questions, please contact our customer service at support@oasizs.shop or +1 (845) 533-6025.

J. CONTACT INFORMATION

For any inquiries related to shipping, orders, or this policy, please contact our customer service team:

  • Email: support@oasizs.shop
  • Phone: +1 (845) 533-6025

We are dedicated to providing helpful and timely assistance to ensure a positive shopping experience for all our customers.

By placing an order on oasizs.shop, you confirm that you have read, understood, and agreed to this shipping policy. We reserve the right to update or modify this policy, with changes reflected on this page.